Tech Mahindra Recruitment 2024 Hiring Customer Support Associate - Apply Now

Job Overview

Tech Mahindra is hiring 800+ Customer Support Associates through its 2024 recruitment drive. This role is open to freshers with any graduation and offers the flexibility to work from home. The expected salary is ₹3-4.5 LPA.

Job Information

Company Website: www.techmahindra.com

Company: Tech Mahindra

Employment Type: Full-time, Remote (Work-from-home)

Salary: ₹3-4.5 LPA

Experience Required: 0-5 years

Openings: 800+

Job Description

As a Customer Support Associate, you will:

Handle inbound and outbound processes.
Resolve customer queries over phone calls.
Participate in domestic processes for Tech Mahindra's customer support team.
Provide excellent customer service, ensuring satisfaction and timely resolution.

Qualifications and Skills

To qualify for the Customer Support Associate role, you should:

Be a graduate/post-graduate in any field.
Have excellent communication skills in Hindi and English.
Be comfortable working 6 days a week with a rotational week-off.
Have 0 to 5 years of experience in call centers/BPO (preferred but not mandatory).
Be within the age limit of 18 to 35 years.

Work-from-Home Prerequisites

A laptop/desktop with a camera and microphone.
A processor of i3 or above with 8GB RAM (AMD not allowed).
Windows 10 or above (original & activated).
Stable internet connection (Wi-Fi or dongle) with a minimum 20 MBPS upload/download speed.
Power backup and a noise-cancellation headset.

Additional Requirements

Language proficiency in one or more of the following: Gujarati, Malayalam, Hindi, Tamil, Bengali, Marathi.
Ability to work efficiently under guidance and mentorship.
Familiarity with AI systems or content writing in short and long formats (preferred).
Meticulous attention to detail and problem-solving abilities.
Strong project management and collaboration skills.

Working Days

6 days a week.
1 rotational week-off (not necessarily on weekends).

About Tech Mahindra

Tech Mahindra is a multinational technology company that provides IT and BPO services. With a global presence, it is known for its robust customer support solutions and innovative service offerings in technology and digital transformation.

How to Apply

Follow these steps to apply for the Customer Support Associate role:

Click on the "Apply Now" link provided below.
Review the job posting to understand the position’s requirements.
Create an account on the company job portal or log in if you already have one.
Upload your updated resume/CV.
Complete the online application form.
Write and upload a cover letter if requested.
Review your application and submit it.

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