Zoho Recruitment 2024: Hiring Technical Support Engineers

Job Information:

Role: Technical Support Engineers

Company: Zoho

Work Location: Chennai

Last date: 06th March 2024

Job Overview

Zoho Careers 2024: Hiring for Technical Support Engineers. Candidates with a degree are eligible to apply. Explore the detailed eligibility and application process below.

Job Summary

• Job Information:
• Job Overview
• Job Description:
• Application Process
• How to Apply?
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Job Description:

Are you passionate about providing exceptional technical support? Do you thrive in a dynamic environment where you can interact with diverse clients and partners? If so, we have an exciting opportunity for you to join our team as a Technical Support Engineer!

As a Technical Support Engineer, you will play a crucial role in ensuring the satisfaction of our prospects, customers, and partners. Your responsibilities will include:

Interacting with prospects, customers, and partners to address their inquiries and concerns. Providing support via voice, email, and chat-based communication channels. Understanding prospect requirements and effectively mapping them with our product capabilities. Diagnosing and resolving application issues to ensure seamless user experiences. Analyzing user needs and delivering timely and effective solutions to enhance their satisfaction. Conducting product demos, assisting with implementation, and providing training to clients as needed.

Note:

In addition to the exciting responsibilities outlined above, please take note of the following details:

Applicants should be willing to work night shifts and rotational shifts with rotational leaves, ensuring coverage across different time zones and client needs. Graduates passing out in 2024 are not eligible to apply to ensure alignment with our hiring timeline. Only shortlisted candidates will be notified of the further rounds in our selection process. The last date for registration is 6th March, 2024.

Are you ready to take the next step in your career and join a dynamic team of Technical Support Engineers? If so, we invite you to apply today and embark on an exciting journey with us!

Application Process

Interested candidates are encouraged to apply by submitting their resume and a cover letter highlighting their relevant experience and skills for the role.

How to Apply?

All interested and eligible candidates can apply for Zoho Careers online by the following link as soon as possible.

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